Shipping Policy

Shipping

Shipping costs are calculated at the time of purchase and determined by product weight and quantity. Heavy and bulky items require special attention and must be shipped separately. For these items, a standard rate will be charged. Please note that orders shipped to Hawaii and Alaska may incur additional shipping charges.

Express & Overnight

Express and overnight delivery orders placed after 12pm CST will be shipped the following business day. If you have any questions regarding your overnight or express order, please contact (281) 741-2295 during standard business hours (9:00-4:00 Monday-Friday).

Any changes you may need to make to the express shipping status must occur within one hour (not to exceed by noon) of placing the order or CSILED.com will assume the method is accepted and proceed with delivery. If the order is placed outside of standard business hours, the account manager must be contacted before 9:30 am CST the next business day.

Pick-up

Arrangements may be made to pick up the order at our Stafford, TX location (1115 Staffordshire Rd. Stafford, TX 77477).

Cancellation

If you wish to cancel your order, please call during normal business hours at (281) 741-2295. All cancellations must be made by email prior to shipping. Any shipping cost incurred prior to cancellation is at the customer’s expense.

Alaska & Hawaii or APO, FPO & DPO Shipping

For questions about our shipping outside the continental United States call toll free: (+1) 844-518-8677. If you have after hours questions please use this contact form and a sales representative will contact you within 24 hours.

International Shipping 

International shipping arrangements can be made by calling our sales staff:      

Toll free: (+1) 844-518-8677 

Direct: (+1) 281-741-2295